Utility
Office
Location and Hours of Operation: City Hall
Utility Department
401 California Avenue
Boulder City, Nevada 89005 Phone
(702) 293-9244 Fax (702) 293-9411 E-mail:
Contact Form
Monday through Thursday
7 a.m. to 6 p.m.
Utility bills are due upon presentation to residents and will be considered past due if not paid within 15 days from the date of the current bill. A 5% per month late penalty charge will be imposed on the delinquent amount posted on the next billing. Rules, regulations, and rates of the Boulder City Utility Billing Department are available for public inspection at the Utility Office during regular business hours.
Deposit:
The City requires a deposit as follows: New Accounts: Homeowner - $100.00; Non-Homeowner - $125.00 Deposits by homeowners shall be refunded after seven months of good payment history by a homeowner and after 24 months of good payment history by a tenant.
Notice of Delinquency/Termination:
A reminder notice is mailed to a resident if the utility bill is not paid within 15 days. A shut off notice is mailed to a resident if the utility bill is not paid within 5 days of the reminder notice being sent. If the utility bill is not paid by the date and time given on the shut off notice, service is terminated. Once service has been terminated for non-payment, service will not be reinstated until the delinquent bill is paid in full, plus the payment of a turn on/off fee. Returned checks may also result in termination of service. Service will not be reinstated until the returned check is paid, plus the payment of a turn on/off fee.
Disputed Bill Procedure:
If you have a question concerning the amount of your bill, you may call the Utility Office at 293-9244.
Payment Collection Locations:
Utility Department, 401 California Avenue, Boulder City, Nevada. A convenient walk up window for the physically challenged is located in between City Hall and the Recreation Center off of Arizona Street
A drive up drop box is located at the north end of the City Hall parking lot on California Avenue. Payments are collected at 9 a.m. each morning. Payments placed in the box after 9 a.m. will be collected and posted the following workday. Please do not place cash in drop boxes.
Bank of America, 900 Nevada Highway, Boulder City, Nevada. Wells Fargo Bank, 400 Nevada Highway, Boulder City, Nevada. Nevada State Bank inside Von's on Buchanan and Nevada Hwy.
Utility payments can also be made through the Utility Office using your Visa or MasterCard. Call or stop by the Utility Office.
Past due utility bills may only be paid at the Utility Office. Banks are not permitted to accept payments for past due bills or for amounts other than what is shown on the current bill.
Sign up for EPP (Equal Payment Plan)
Tired of high summer electric bills? Use Boulder City's Equal Payment Plan to average your last 12 months usage. Then you pay the same amount (1/12th of your yearly bill) each month. No more surprises in the summertime. Applications are available at the Utility Office. (restrictions apply). You can still take advantage of the Automatic Payment Plan while on the Equap Payment Plan.
Sign up for the Automatic Payment Plan:
To have utility payments automatically withdrawn from your checking or savings account, sign up for the automatic payment plan. Applications are available at the Utility Office.
Phone
(702) 293-9244
Fax (702) 293-9411
E-mail:
Resident Business License